Schoolcraft Memorial Hospital in Manistique, MI was recently named one of the Top 20 Critical Access Hospitals (CAHs) for Best Practice in Patient Satisfaction in the country.
The Top 20 Critical Access Hospitals, including Schoolcraft Memorial Hospital, scored best among critical access hospitals on iVantage Health Analytics’ Hospital Strength Index™ for patient perspectives. The rankings were recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, Mo. The Top 20 Critical Access Hospital “winners” are those hospitals who have achieved success in the overall performance based on a composite rating from nine indices of strength: inpatient market share, outpatient market share, population risk, cost, charge, quality, outcomes, patient perspectives, and financial stability. This group was selected from iVantage’s Top 100 CAH list, released earlier this year.
Those hospitals that have been recognized as Top 20 Critical Access Hospital best practice recipients have achieved success in one of two key areas of performance:
Quality index: A rating of hospital performance based on the percentile rank across the five categories of Hospital Compare Process of Care measures.
Patient perspective index: A rating of hospital performance based on the percentile rank on two Hospital Compare HCAHPS measures (“Overall Rating” and “Highly Recommend)”.
“Schoolcraft Memorial Hospital is proud of the efforts of its physicians and staff who have contributed to our hospital achieving this designation,” said Cindy Olli, Chief Nursing Officer. “Our result as a top 20 hospital in patient satisfaction mean our community can count on us to deliver the quality care they need now and in the future.”
To view the Top 20 Press release click on the link below.
A CEO Search Committee was formed at the end of May 2016 to aid in the search of a CEO for Schoolcraft Memorial Hospital. The committee was charged to review and evaluate applications, identify candidates to screen and interview, check references, and present two or three top candidates to the SMH Board for consideration. The committee consisted of two SMH Board members: Jim Harmes and Marcia TeVelde, two providers: Dr. Kristi Kusnier and Rod Riesland, and four leadership staff members: Kent LaCroix, Scott Chartier, Kristin Peterson, and Cindy Olli. Also involved in the overall process was Kris Boyd (organization of documents/scheduling), Sara Giles (marketing/employees relations), and Scott Nagy (employee relations).
The first meeting of the CEO Search Committee was held on June 8, 2016. During this meeting, a hiring plan/process was established and CEO functions and responsibilities were reviewed including knowledge base, experience, and qualifications. A grading tool was established to use during application reviews.
Applications were accepted through June 20, 2016. In total, 19 applications were received and evaluated. Of the 19 applicants, 8 were chosen for phone/Skype interviews based on our scoring system. Two applicants declined when contacted.
Specific interview questions were developed and 6 phone/Skype interviews were done during a week long period from June 28, 2016 through July 5, 2016. An interview score sheet was developed and used during this process. Three top candidates were identified after the interviews were completed. These candidates were asked to participate in an on-site interview at Schoolcraft Memorial Hospital. All candidates accepted.
The on-site interviews were held July 21, 2016 through July 28, 2016. An itinerary was developed which included a hospital and community tour; and meetings with leadership staff, physicians, and the SMH Board of Trustees. All employees were invited to meet the candidates. The process culminated in an interview with the SMH Board of Trustees.
The CEO Search Committee met on August 3, 2016 to discuss candidates and develop a report of identified strengths and weaknesses. Employees who had a chance to meet with the candidates were asked for any feedback. The report was submitted to the Board of Trustees for final review. On August 15th, 2016 it was announced that Robert Crumb of Skandia, MI accepted the position of Chief Executive Officer. Mr. Crumb has over 25 years of experience, including critical access hospitals, Rural Health Clinics, and strategic planning. He holds a Bachelor of Science Degree in Healthcare Administration and Masters of Science Degree in Healthcare Operations Management. His extensive experience in Northern Michigan and the Upper Peninsula region will be an asset to our local community hospital as he has great working relationships with most area CEOs and physicians throughout the region. In his spare time, he enjoys hunting, hiking, snowshoeing, kayaking, cooking and gardening and he plans to make the Manistique area his home. Robert Crumb will begin his leadership role as CEO at Schoolcraft Memorial Hospital on August 29th 2016. Don Perigo, President of the SMH Board of Trustees stated, “Our community is very fortunate to have Robert Crumb leading SMH during what appears to be a both challenging and exciting time in health care.”
A Special Thank You
Thanks to our supportive community, over $3000 was raised at Art for a Start on August 4th, 2016. All proceeds will support the construction efforts of the Healing Garden Pathway.
This successful event would not have been possible without volunteer efforts, numerous artistic donations and supportive local businesses. Thank you to the talented artists for their donations, Mackinaw Trail Winery for hosting, NAPA Auto Parts for sponsoring Free Transit, Steve & Sue for sharing their musical talents & the Mustard Seed for selling tickets. The Healing Garden Committee wishes to express their sincere gratitude to our community.
For more information on how to contribute to the Healing Garden Project, please contact Cathy Flores at 906-341-3232 or firstname.lastname@example.org
Schoolcraft Memorial Hospital is committed to providing quality healthcare and
wellness for the people of our community.
Dr. Kristi King-Flath received her Bachelor’s of Science in Biology/Physiology at Northern Michigan University in 2001. She attended Michigan State University College of Human Medicine and completed the Rural Physician program graduating from MSU-CHM in 2005. She completed her residency at Miami Valley Family Practice Residency Program in Dayton, OH in 2008. Her interests include women’s health, diabetes, preventative medicine and she enjoys patient education. Dr. Kristi King- Flath will be working as a physician in the Redi-Care Clinic.
Welcome to Schoolcraft Memorial Hospital, located along the northern shores of Lake Michigan.
Our state-of-the-art facility opened in April 2013. Schoolcraft Memorial Hospital will be a leader in health and wellness, serving our community and the South Central Upper Peninsula in a professional, patient centered and high quality environment.
We offer a wide-spectrum of health care services including: a 24-hour/day physician staffed Emergency Room, Physical, Occupational and Speech Therapy/Rehabilitation, Cardio-Pulmonary Care, Medical Imaging, Laboratory services and HomeCare & Hospice. Our surgical program includes: Orthopedic, Urology, General and Ophthalmology … operating in one of largest operating rooms in the Upper Peninsula.
Visiting Specialists come to Schoolcraft Memorial Hospital each month to provide services such as Oncology, Podiatry, Cardiology, Obstetrics and more.
The Alan W. Ott Rural Health Clinic is staffed with family physicians, nurse practitioners and physician assistants and offers a walk-in clinic.
Experience why so many have made Schoolcraft Memorial Hospital their provider of choice!