SCHOOLCRAFT MEMORIAL HOSPITAL ACHIEVES HIGHEST RANKING IN MICHIGAN FOR OVERALL HOSPITAL RATING BY INPATIENTS
Schoolcraft Memorial Hospital (SMH) has been awarded a 5-Star rating on Hospital Compare, a website developed by the Centers of Medicare & Medicaid Services (CMS). The comparisons are based on inpatient satisfaction surveys conducted through HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). Only 229 hospitals in the entire nation received this 5-Star distinction in patient care.
“To achieve this rating is absolutely outstanding. It demonstrates our staff’s deep commitment to providing high quality, safe and efficient care. Schoolcraft Memorial Hospital is truly providing the very best medical care and patient experience,” says Sherry Arnold, Quality Improvement and Risk Management Director.
Patients are surveyed via telephone interview by Arbor Associates. The HCAHPS survey is the first national, standardized, publicly reported survey of patients’ perspectives of hospital care.
Key Questions are asked in the following categories:
Schoolcraft Memorial Hospital has the highest score in the State of Michigan for the question: “Overall Rating of Hospital”. When surveyed, 90% of inpatients rated SMH as a 9 or 10 during the time period of April 2014 to March 2015.
The survey had three broad goals. 1) The survey is designed to produce data about patients perspectives of care that allow objective and meaningful comparisons of hospitals on topics that are important to consumers; 2) Public reporting of the survey results creates new incentives for hospital to improve quality of care; and 3) Public reporting serves to enhance accountability in health care by increasing transparency of quality of hospital care provided in return for the public investment.
“It is profound to see patients having such a positive experience here at Schoolcraft Memorial Hospital. It is a privilege to work with this excellent and dedicated health care team,” said Jeanne Goche, Interim CEO.
HCAHPS data is publicly reported on the Hospital Compare website: www.hospitalcompare.hhs.gov. Hospital Compare is a consumer-oriented website that provides information on how well hospitals provide recommended care to their patients. This information can help consumers make informed decisions about health care.
Schoolcraft Memorial Hospital is in the planning phase of the “Healing Garden Project”. Plans for the garden include a paved walkway, several small gardens and a central garden for healing therapy. The space can be used by the general public for classes such as meditation, tai chi, yoga and other special events. Some of the raised garden beds will be wheelchair accessible. Comfortable seating will be available to enjoy the surroundings. The gardens will be maintained with organic, sustainable techniques. High school students from the building trades class are working hard to build several benches and an archway for the project.
“We want our patients, visitors and employees to have a place to heal, rejuvenate and relax. The Healing Garden project promotes wellness in our community. We hope to recruit volunteers with a passion for gardening to make this project come to life,” says Cathy Flores, Healing Gardens Coordinator. Fundraising efforts for the gardens have begun. Six handmade quilts, each a unique work of art, were donated to the Healing Garden Project. These beautiful, garden themed quilts will be on display at the hospital during the month of March in the atrium area. The quilt artist is Cathy Kaltz, a cancer survivor, hospital employee and self-taught quilter who appreciates the concepts of the Healing Garden. Cathy wanted to do something to help get the garden established.
As a direct result of this generous donation from Cathy, the Healing Garden Project Committee will be hosting a donation drive during March with these garden quilts. For each donation of $10, community members can vote on the most beautiful quilt design. On Thursday, March 31st, the votes will be tallied and the most beautiful quilt will be announced. The Healing Garden Project Committee will be randomly selecting ballots from the donors to receive the quilt they voted for.
Visitors can stop by the SMH Greeter’s desk, located in the atrium, to pick up a voting ballet or to drop off your donation during the month of March. Donations for the quilt drive will be accepted until the end of business on Wednesday, March 30th. The quilt receiving the most appreciative votes will be announced by the close of business on that date.
In addition to the quilt fundraiser for the Healing Garden Project, engraved brick pavers are being sold. The brick pavers will be used to establish a walking path in the main garden area ensuring that the area is wheelchair accessible. Community members can personalize a brick by having it engraved with the name of family members, loved ones, businesses or pet names. By purchasing one of the brick pavers, you will become a permanent part of the garden. Various brick sizes are available and can be viewed and/or ordered on the SCMH hospital’s website: http://www.scmh.org/community/the-healing-gardens/
For questions regarding the Healing Gardens, please contact Cathy Flores at 906-341-3232 or firstname.lastname@example.org
Schoolcraft Memorial Hospital is committed to providing quality healthcare and
wellness for the people of our community.
Board Certified in Family Medicine Dr. Ash graduated with a Bachelor of Science Degree from Northern Michigan University in Marquette and received her medical degree from Michigan State University in East Lansing. She completed her post graduate training at the Kalamazoo Center for Medical Studies Family Medicine Residency Program in Kalamazoo, MI.
Welcome to Schoolcraft Memorial Hospital, located along the northern shores of Lake Michigan.
Our state-of-the-art facility opened in April 2013. Schoolcraft Memorial Hospital will be a leader in health and wellness, serving our community and the South Central Upper Peninsula in a professional, patient centered and high quality environment.
We offer a wide-spectrum of health care services including: a 24-hour/day physician staffed Emergency Room, Physical, Occupational and Speech Therapy/Rehabilitation, Cardio-Pulmonary Care, Medical Imaging, Laboratory services and HomeCare & Hospice. Our surgical program includes: Orthopedic, Urology, General and Ophthalmology … operating in one of largest operating rooms in the Upper Peninsula.
Visiting Specialists come to Schoolcraft Memorial Hospital each month to provide services such as Oncology, Podiatry, Cardiology, Obstetrics and more.
The Alan W. Ott Rural Health Clinic is staffed with family physicians, nurse practitioners and physician assistants and offers a walk-in clinic.
Experience why so many have made Schoolcraft Memorial Hospital their provider of choice!